PRIVACY POLICY

Effective Date: October 12, 2025

This Privacy Policy describes how AmysBalloon.com (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our Shopify store (the “Site”).

1. Information We Collect
When you visit our Site, we automatically collect certain information about your device and browsing activity, such as your IP address, browser type, and pages viewed.

We also collect personal information you provide directly to us, including your name, billing address, shipping address, email, phone number, and event details (such as date, location, and décor preferences).

We do not store your full credit card information. All payments are processed securely through Shopify Payments or other trusted third-party payment providers.

2. How We Use Your Information
We use the information we collect to:

• Process and fulfill your orders
• Arrange balloon deliveries and event setups
• Communicate with you about your order or event details
• Send confirmations, invoices, and updates
• Improve our website, products, and services
• Comply with legal obligations

If you subscribe to our marketing emails, you may receive occasional updates and promotions. You can unsubscribe at any time.

3. Sharing Your Information
We share your personal information only with trusted service providers who help us operate our business, including:

• Shopify, which powers our online store
• Payment processors, to securely process payments
• Delivery partners and decorators, to complete your order
• Law enforcement or authorities, if required by law

We never sell, rent, or trade your personal information.

4. Cookies
Our Site uses cookies to improve your browsing and shopping experience. Cookies help us remember your preferences and analyze how visitors use our Site. You can disable cookies in your browser settings, though some features may not function properly as a result.

5. Data Retention
We retain your order information for our records unless and until you request that we delete it. You may contact us at any time to request correction or deletion of your personal data.

6. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to withdraw consent for marketing communications. To exercise these rights, please contact us using the details below.

7. Security
We take reasonable precautions to protect your personal information through encryption, secure systems, and limited employee access. However, no method of transmission over the internet is completely secure.

8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will always be posted on this page with a revised effective date.

9. Contact Us
For questions about this Privacy Policy or how we handle your information, please contact us at:

AmysBalloon.com
Email: amysballoon@icloud.com
Phone: 347-873-4913